Service Uptime Guarantee in Shared Web Hosting
All of our shared web hosting solutions feature a 99.9% service uptime guarantee. We can achieve that by using a groundbreaking cloud hosting platform in which each individual service (files, emails, databases, and so on.) has its own cluster of machines. We do not run everything on just a single server as most providers do, so we have practically eradicated the downtime of any service and even in peak times we can balance the load between web servers for the greatest achievable performance of your sites. If one machine fails, the other ones inside the cluster will take over in order to guarantee the continuous work of the web sites. To prevent infrastructural challenges, our server facilities use effective diesel backup generators and a number of independent Internet providers as to ensure that targeted traffic will be able to reach your websites no matter what. We also have a group of qualified professionals monitoring the servers 24/7/365.
Service Uptime Guarantee in Dedicated Servers
While we are unable to control what you do with your dedicated server, the types of offline software or script-driven applications you set up on it or how frequently you restart it, we can guarantee that it's going to be accessible at least 99.9% of the time. Your hosting server will be positioned in our state-of-the-art facility in the core of Chicago and its uptime and availability is going to be ensured by powerful diesel backup generators and a number of Internet providers, so no blackouts or other infrastructural issues will affect the proper work of your sites at any time. Our professional crew of system admins will ensure that if your server freezes for some reason, it'll be restarted right away. In order to avoid any chance of breakdowns, we will give you a hosting server with new and thoroughly tested hardware components to ensure that your sites will be working no matter what.