Customer Support Channels
A 1–hour Response Guarantee
Giving great quality support in good time is our top priority, so we back up each shared web hosting plan with a one hour ticket reply warranty. When you share a ticket or send us a message, our client customer assistance team will do all they possible can to offer the most satisfactory answer to your case and to provide you with help promptly.
A Top–quality Support Service
Our help and support service is provided by a team of proficient experts that are able to respond to your issue as fast as possible. You can easily make contact with the tech support team crew by opening a help and support ticket from your Control Panel or by submitting us an email. On working days, you may also contact us on the phone or make use of the live chatting service.
An Intuitive Help Section
If you want guidance while working on your online projects within the Control Panel, you are able to always simply click the Help control key and track down your question in the set of articles that will appear. We have as well turned a lot of the posts into training videos. The list of training videos will load if you select the Videos press button available on the top right.