A 99.9% Server Uptime
We have built our shared web hosting system using reliable hardware components and heavily customized software. Our sysadmins have installed a customized version of SELinux on our servers to guarantee utmost security and dependability. We’ve added several anti–DDoS appliances along with highly effective firewall programs to make sure our network is impregnable and secure.
Our shared web hosting plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
Aside from our cloud hosting platform, we have also built our very own internal network in all our datacenters. Everything is based on top–hole hardware supplied by Juniper. On top of that, on every single router, we’ve installed a firewall with a complex set of rules in order to sift out all dubious requests.
Hence, in each of our data center facilities – in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter as well as in our AU based datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
While we have given our best to reduce all potential risks with our cloud hosting plans and irrespective of the fact that we provide first–class support, there are cases when the client simply isn’t pleased with what we are offering. Or he has to switch to a more robust web hosting solution, like a VPS server or a dedicated server.
This is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not completely pleased, you will get a reimbursement.
24/7 Technical Support
If you have ever been forced to wait for hours to get an answer, you are aware of how exasperating this can be, particularly if your site is at stake. That’s why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be here and they will respond to you in under one hour. And the best thing is that their average support ticket response time is just twenty minutes!